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FAQs

Eligibility

Am I eligible to apply for Financial Assistance through the My Future: My Life initiative?

CLICK HERE to view the Financial Assistance Eligibility Guide.

Are services through the My Future: My Life initiative still available to me if the National Disability Insurance Scheme (NDIS) has commenced rolling out in my area?

No; the My Future: My Life initiative is not available in areas where the NDIS roll-out has commenced.                 
CLICK HERE to view the NDIS roll-out timetable for Queensland.


Think Prepare Plan Workshops

How do I find out more about the Think Prepare Plan workshops?

You will find more information about the Think Prepare Plan workshops on our events page.  You can also call the My Future: My Life team on 1300 697 526 to find out more.

Where will Think Prepare Plan Workshops be available?

Think Prepare Plan Workshops will be held in locations across the state where the roll-out of the National Disability Insurance Scheme has not yet commenced. To view workshop locations or to register for a workshop go to the events page.


Transition Preparation (TP) Support

When and where will TP sessions be held?

Transition Preparation Support sessions will be offered alongside other MFML activities, such as Think Prepare Plan workshops throughout the state.

However, sessions will not be available in areas where the roll-out of the National Disability Insurance Scheme has commenced.

How can I book a Transition Preparation Support session? 

You can lodge an application for Transition Preparation Support by heading to the Transition Preparation (TP) Support page.

At the bottom of the page you will see ‘Apply for a TP session’. 

What is the process after I have completed an application for Transition Preparation (TP) Support?

A member of the My Future: My Life team will be in contact with you within five working days of receiving your application. If you have submitted an application and have not been contacted within five days, please call our resource team on 1300 697 526.   


Financial Assistance

Is there a cut-off date for Financial Assistance applications?

Yes; Year 12 students must submit applications by Monday 2 October 2017 and Year 11 students by Monday 30 October 2017.

What if my Senior Education and Training (SET) or equivalent plan doesn’t show my goals?

Applicants must have a current (signed and dated) SET Plan or equivalent that clearly reflects their goals for life after school. If your SET Plan does not show your goals, you should discuss this with your teachers and request an update to ensure your Plan reflects your goals.

Can I be reimbursed for resources I have already purchased?

No; our funding parameters do not allow us to consider any form of retrospective payment.

My Future: My Life accepts no responsibility to fund any item until the applicant has received written confirmation that their application has been approved.

Does making an application for Financial Assistance guarantee I will receive funding?

No; each application is assessed individually. A decision as to whether to grant Financial Assistance can only be determined when the assessment process is complete.

How do I know my Financial Assistance application was received?

A My Future: My Life assessor will email you within five working days of receiving your application. If you have submitted an application and not received a confirmation email within five days, please call our assessment team on 1300 697 526.

If I receive Financial Assistance in year 11, will I get it in year 12?

Not necessarily. Whilst you may have demonstrated eligibility for Financial Assistance in year 11, we are required to assess each application individually for year 12.

Other factors may also influence whether a subsequent application can be supported, e.g. NDIS roll-out status; funding availability etc.

Do I have to lodge a “complete” Financial Assistance application before it can be considered?

Yes; your application must be deemed ‘complete’ before we can commence the assessment process.

A complete application includes: all necessary eligibility documentation, a signed SET Plan or equivalent and a current valid quote for the resource/s being requested.   

How long does it take to assess a Financial Assistance application?

From receipt of a ‘complete’ application it can take us up to two weeks to assess and finalise the application; however there are times when the volume of applications received can extend this timeframe.

Who can lodge a Financial Assistance application?

Any ‘eligible’ student can lodge an application for Financial Assistance. A student may choose someone to assist them with their application, or may have someone submit an application on their behalf.

How are Financial Assistance applications assessed?

An assessor will review your application to ensure:

Once assessment is complete an assessor will contact the applicant and advise that either:

Do I have to attend a workshop or have a Transition Preparation Support session to be able to make a Financial Assistance application?

No; whilst attending a Think Prepare Plan workshop and having a Transition Preparation Support session may be helpful in determining goals and the resources needed to achieve them, it is not a prerequisite for lodging an application for Financial Assistance. 

If I attend a workshop or have a Transition Preparation Support session does this mean I am entitled to Financial Assistance?

No; whilst attending a Think Prepare Plan workshop and having a Transition Preparation Support session may be helpful in determining goals and the resources needed to achieve them, applications for Financial Assistance are assessed on a case by case basis. All applicants for Financial Assistance must meet the eligibility criteria and must submit a complete application.


General

If I receive support through My Future; My Life will it affect my National Disability Insurance Scheme (NDIS) services?

No; access to support through My Future: My Life is not contingent on, nor affected by any other support you may receive.

Who should I contact for support to transition from school if I’m no longer eligible for My Future: My Life supports because the NDIS has commenced roll-out in the area where I live?

You should contact the National Disability Insurance Agency (NDIA) by calling 1800 800 110 or visiting their website www.ndis.gov.au

Who do I contact for general information regarding disability support needs that My Future: My Life can’t help with?

You should contact your local Department of Communities, Disability Services Regional Office or the NDIS if it has commenced roll-out in the area in which you live. CLICK HERE for Department of Communities, Disability Services, Regional Office contacts, or contact the National Disability Insurance Agency (NDIA) by calling 1800 800 110 or visiting their website www.ndis.gov.au 


Haven’t found an answer to your specific question?

Please call the My Future: My Life team on 1300 697 526 for more information.
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