This summary sets out the key points about how Centacare handles personal information. Centacare operates as the Catholic social service agency for the Archdiocese of Brisbane. The privacy of all individuals with whom we interact is very important to us and we are committed to protecting all personal information we collect and hold. We do this by handling information in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Cth) (Privacy Act).
Collection of your personal information
We usually collect personal information (including sensitive information) from you through your interaction with our child care, community, disability, aged and family relationship services, and pastoral ministries, and this is guided by the requirements of the particular service that we provide to you. This collection maybe in person, over the internet, via email or through a telephone conversation with you.
Generally we only use and disclose personal information about you if you consent to the collection and if the information is reasonably required for the performance of our social and support service functions and related activities.
Access and correction
You will be granted access on request to the personal information we hold about you and when directed we will take all reasonable steps to correct it, as appropriate. We will try to make the process as simple as possible. Access to personal information can be made in writing using the details below.
How to make a complaint
You can contact us about how we have handled your personal information using the details below.
How to contact us
Telephone: 1300 CENTACARE (1300 236 822)
Post: GPO Box 282, Brisbane QLD 4001